vs666 Privacy Policy

1 Introduction

vs666 is Bangladesh's leading English-language online betting and casino platform. In operating the Platform and delivering our Services, we necessarily process certain personal information about the players who use them. We take this responsibility seriously and are committed to handling your data with care, transparency, and respect for your privacy rights.

This Policy applies to all personal data collected via the vs666 website at vs666.im, including all sub-pages, account registration flows, payment interfaces, customer support interactions, and promotional communications. It does not apply to third-party websites or services that may be referenced within the Platform, which are governed by their own privacy policies.

2 Data We Collect

vs666 collects personal data in two primary ways: information you provide directly to us during registration and account use, and information collected automatically when you interact with the Platform. The categories of data we collect are set out in the table below.

vs666 does not collect sensitive personal data such as biometric information, health data, religious beliefs, or political opinions. We do not collect payment card numbers directly; card-based transactions, where available, are processed entirely by PCI-DSS compliant third-party payment processors.

3 How We Use Your Data

vs666 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose incompatible with those listed below without first seeking your consent.

• Account registration and management: To create and maintain your vs666 player account, verify your identity, and manage your account preferences and settings.
• Service delivery: To process your deposits and withdrawals in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, and other supported payment channels; to settle your bets and credit winnings; and to provide access to cricket betting, slots, live casino, and other Platform features.
• Identity verification and fraud prevention: To verify that you meet the 21+ age requirement, to confirm your identity as required by our Know Your Customer (KYC) procedures, and to detect and prevent fraudulent activity, money laundering, and other prohibited conduct.
• Customer support: To respond to your enquiries, process your complaints, and resolve disputes related to bets, games, or transactions.
• Responsible gaming: To monitor betting patterns that may indicate problem gambling and to facilitate the use of responsible gaming tools including deposit limits, time-out periods, and self-exclusion as requested by the player.
• Marketing and promotions: To send you information about vs666 promotions, bonuses, and seasonal offers relevant to Bangladesh players (e.g., Eid bonuses, BPL season promotions), where you have given consent to receive such communications or where permitted by applicable law.
• Platform improvement: To analyse usage patterns, identify technical issues, test new features, and improve the overall performance and design of the vs666 platform.
• Legal and regulatory compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms and Conditions.

4 Legal Basis for Processing

vs666 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:

• Contractual necessity: Processing is necessary to perform the contract between you and vs666 — specifically, to provide the betting and gaming Services you have registered to use.
• Consent: Where you have given explicit consent, for example by opting in to receive promotional emails or SMS messages about vs666 offers and Bangladesh-market campaigns.
• Legitimate interests: Where processing is necessary for vs666's legitimate business interests, such as fraud prevention, platform security, and internal analytics, provided those interests are not overridden by your privacy rights.
• Legal obligation: Where processing is required to comply with applicable law, including anti-money laundering regulations, age verification requirements, and lawful requests from competent authorities.

5 Cookies and Tracking Technologies

vs666 uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate the Platform, remember your preferences, and gather anonymous analytics data about how players in Bangladesh interact with the site.

• Essential cookies: Required for the Platform to function. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your preferences such as language setting, display preferences, and recently viewed game categories.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the Platform, which pages are most visited, and where players encounter technical issues. This data informs ongoing Platform improvements.
• Marketing cookies: Used to measure the effectiveness of vs666 promotional campaigns. These cookies do not track your activity on third-party websites.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the vs666 Platform. Your browser's help documentation provides guidance on managing cookie preferences for your specific browser.

6 Data Sharing and Disclosure

vs666 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties, strictly as necessary to operate the Platform and deliver our Services:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other payment service providers receive only the financial data necessary to execute your deposit or withdrawal transactions.
• Identity verification providers: Third-party KYC and age-verification service providers who assist vs666 in confirming the identity and eligibility of new registrants. These providers operate under strict data processing agreements.
• Game content providers: Live casino and game software providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive anonymised session data necessary to deliver their game services within the vs666 platform.
• Fraud prevention and security services: Specialist third-party providers who assist in detecting fraudulent transactions, collusion, or other prohibited conduct on the Platform.
• Law enforcement and regulatory authorities: vs666 may disclose personal data to competent authorities in Bangladesh or elsewhere if required to do so by law, court order, or lawful regulatory request, or where disclosure is necessary to prevent or report suspected criminal activity including money laundering or fraud.
• Business transfers: In the event that vs666 undergoes a corporate restructure, merger, or acquisition, personal data held about players may be transferred as part of that transaction. Players will be notified in advance of any such transfer where required by law.

7 Data Retention

vs666 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your active account relationship with vs666, plus a period of five years following account closure to meet anti-money laundering and financial record-keeping obligations.
• Transaction records: Financial transaction records, including deposits and withdrawals in ৳ via bKash, Nagad, Rocket, and other channels, are retained for a minimum of five years from the date of the transaction.
• KYC and identity documents: Identity verification documents are retained for five years from the date of verification or account closure, whichever is later.
• Customer support records: Communications with our support team are retained for two years from the date of the last interaction, unless the communication relates to an unresolved dispute, in which case records are retained until the dispute is fully resolved.
• Marketing consent records: Records of your marketing preferences and consent history are retained for the life of your account plus two years.
• Technical and usage logs: Server and access logs are retained for up to 90 days for security and debugging purposes and are then permanently deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

8 Data Security

vs666 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the vs666 platform.
• Encrypted storage of passwords using industry-standard hashing algorithms. vs666 never stores passwords in plain text.
• Two-factor authentication (2FA) via SMS OTP for account login, available to all registered players.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. vs666 staff who handle personal data are subject to confidentiality obligations.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Automated fraud detection systems that monitor transaction patterns and flag unusual account activity in real time.

While vs666 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you believe your account has been compromised, please contact [email protected] immediately.

9 Your Privacy Rights

As a registered vs666 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within 30 days.

• Right of access: You may request a copy of the personal data vs666 holds about you, along with information about how that data is being processed.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data held about you. You may also update certain details directly via your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any applicable legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object to marketing: You may opt out of receiving promotional communications from vs666 at any time by contacting [email protected] or using the unsubscribe link in any marketing email.

10 Children and Minors

The vs666 platform is strictly for adults aged 21 and above. vs666 does not knowingly collect personal data from any individual under the age of 21. If we discover that personal data has been collected from a person under 21, we will immediately suspend the relevant account, delete all associated personal data, and return any deposited funds.

If you are a parent or guardian and have reason to believe that a minor under your care has registered on vs666 and provided personal information, please contact us immediately at [email protected]. We will take prompt action to investigate and rectify the situation.

11 Third-Party Links

The vs666 platform may from time to time reference or display content from third-party game providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. While these game interfaces appear within the vs666 platform, they are operated by independent companies subject to their own privacy policies. vs666 is not responsible for the privacy practices of these third-party providers.

vs666 does not include external hyperlinks to third-party websites within the Platform. Any reference to external organisations or brands on this page is for informational purposes only and does not constitute an endorsement of their data practices.

12 Changes to This Privacy Policy

vs666 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players by email to their registered address or through a prominent in-platform notification at least seven days before the changes take effect.

The revised Privacy Policy will be published at vs666.im/privacy-policy with an updated "Last Updated" date at the top of the page. Your continued use of the vs666 Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you should discontinue use of the Platform and may request account closure by contacting [email protected].

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way vs666 handles your personal data, please contact our Data Protection team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.

• Email: [email protected] — please use the subject line "Privacy Enquiry" to ensure your message reaches the correct team.
• Response time: Within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours; within 72 hours at all other times.
• Data subject requests (access, deletion, rectification): Processed within 30 days of identity verification.

For responsible gaming enquiries, self-exclusion requests, or account closure, please also use [email protected] and mark your subject line clearly (e.g., "Self-Exclusion Request") so that your message is prioritised by the appropriate team. You may also visit our Responsible Gaming page for self-service tools and further guidance.